YHRK · LEGAL

Refund & Returns Policy

LAST UPDATED: MAY 31, 2026

OUR POLICY

YHRK is a print-on-demand operation. Every product is manufactured on demand by our production partners (Printify, Gelato, Printful) specifically when an order is placed. We do not hold inventory.

YOUR RIGHT OF WITHDRAWAL

If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason, for standard catalogue products. To exercise this right, contact us at contact@youhavetherighttoknow.org with your order number. The item must be returned unused and in its original condition. We will refund the full product price within 14 days of receiving the returned item. Return shipping costs are the customer's responsibility unless the item was defective or incorrect.

EXCEPTION — PERSONALISED PRODUCTS

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to products custom-made or personalised to your specifications, including any item created through our Personalised Creation service. These sales are final.

ACCEPTED CLAIMS

Beyond the withdrawal right, we accept claims in the following cases: manufacturing defect or printing error; wrong item or wrong size shipped; product damaged in transit. Contact us within 14 days of delivery at contact@youhavetherighttoknow.org with your order number and clear photos. We will arrange a replacement or full refund coordinated with our production partner, at no cost to you.

NON-REFUNDABLE

Outside the withdrawal right and accepted claims above, we cannot accept returns for: minor colour variations due to screen display differences; customs fees or import duties. Please consult the size guide before ordering.

SHIPPING

Production time is 3–7 business days. Delivery: Europe 5–10 days, North America 7–14 days, rest of world 10–20 days. Tracking sent automatically by email. YHRK is not responsible for customs delays. Import duties are the customer's responsibility.

CONTACT

For any claim or question: contact@youhavetherighttoknow.org

YHRK — PIERRE DEGLAIRE, ENTREPRENEUR INDIVIDUEL — SIRET 482 454 303 00033 — 7 AVENUE GUILLAUME APOLLINAIRE, 33700 MÉRIGNAC, FRANCE — TVA NON APPLICABLE, ART. 293 B DU CGI — IP: YHRK CO LLC B26076249